Navigating your way to access health for your mental health needs can be challenging, especially when you are in distress and can’t think straight. The following information is designed to make your life a little easier.
Many of our clinicians operate in our different locations, so you may be able to see them in different locations for your convenience.
In order to attract a Medicare or other rebates, a valid referral is necessary and must be dated on or before the date of first consultation. You will often need to see your GP first in order to organise the initial referral.
Private Health Funds do not provide any rebates for outpatient services for the Psychiatrist or Nurse. Rebates may be available for Psychology services, but this is again dependent on your level of cover. You may enquire with your individual health fund to check your eligibility.
Most, but not all, medications are funded under the Pharmaceutical Benefits Scheme (PBS). For those that are not, you may be eligible for a rebate from your private health fund, if you have one.
We are a mixed-billing practice. If you have a healthcare/pension/concession card, we may bulk-bill you, but please note that not all practitioners bulk-bill. Please contact our friendly staff for more information. There is a gap fee if you do not have the required healthcare/pension/concession card. The exact gap differs between clinicians, so please contact us to enquire further about this.
We pride ourselves with being on-time. At your first appointment, please come 15 minutes early to complete the New Patient Registration Form. We take privacy seriously, and we do not pass on your information to any 3rd party without your consent. However, your consent to exchange information with other healthcare providers is required so we can be effective in your treatment and management.
“Remember, EARLY is on-time. On-time is LATE”